Customer Handling Course Curriculum
2:0 Utilize the skills of dealing with a customer
1:0 Introduction to customer handling
- Certification
- Project Management
- PMP Certification
Project Management Professional (PMP)® is a certification course offered by Project Management Institute (PMI) for project management professionals to enhance their managerial skills.- Provides Industry Recognition
- Contributes to Higher Income
- Provides Networking Opportunities
- Helps you learn important Project Management skills
- Project Management Fundamentals
- CAPM® Certification
- CBAP® Certification
Learn the core concept model of business analysis and master the highest skills of business analysis- A globally reputed certification from IIBA
- Understanding of the principles and practices of business analysis
- Definite career path with specialized knowledge
- Better job roles in organizations
- PMP Certification
- Quality Manangement
- Certified Lean Six Sigma Yellow Belt
This course is fully aligned with the Body of Knowledge provided by ASQ for Certified Six Sigma Yellow (CSSYB) Belt professionals- Helps you learn proven principles & tools to improve quality
- Provides Better Career Opportunities
- Makes you conversant to reduce costs & increase revenue
- Increased Salary Prospects
- Certified Lean Six Sigma Green Belt
Aligned to the IASSC exam, this Certified Lean Six Sigma Green Belt course integrates lean and the DMAIC methodology with case studies to provide you the skills required for an organization's growth.- Easily solve real life business problems using Lean Six Sigma Techniques
- Improves your performance & outsmart your competitors.
- Better job roles in organizations
- Increased Salary Prospects
- Certified Lean Six Sigma Black Belt
Become a Certified Lean Six Sigma Black Belt, an elite certification for Quality Management professionals. This Certified Lean Six Sigma Black Belt course is Aligned to IASSC, Body of Knowledge and accredited by IASSC.- Master the combined concepts of Lean and Six Sigma
- LSSBB professionals can communicate at all levels of the business
- Better job roles in organizations
- Supports career progression & Increases Salary Prospects
- Lean Management Certification
Learn the concepts and principles of Lean management, streamline your processes and drive the best value for your business. Lean Management Certification course is crafted by industry experts and is ideal for quality management professionals.- Learn the core concepts of Lean management
- Will give you the management qualities businesses look for
- Continuously improve your processess by implementing Lean tools
- Supports career progression & Increases Salary Prospects
- Combo Lean Six Sigma Green Belt and Black Belt Training
Become a quality expert with Combo Lean Six Sigma Green & Black Belt course aligned to the ASQ SSGB and SSBB Body of Knowledge. This course is ideal for those who are looking to gain an in-depth understanding of the widely-recognized Six Sigma methodology.- IASSC accredited LSSG & LSSBB courseware
- Utilize Lean concepts such as process mapping, 5S, waste reduction
- Become the go-to professional for quality management projects
- Supports career progression & Increases Salary Prospects
- Combo Lean Six Sigma Green Belt and Yellow Belt Training
By enrolling for this Combo Lean Six Sigma Yellow Belt and Green Belt course, you will gain a complete understanding of the widely-recognized Quality Management methodology in Six Sigma.- Accelerate business improvement
- In-depth knowledge of Quality Management best practice to reduce waste
- Better job roles in organizations
- Increases Salary Prospects
- Certified Lean Six Sigma Yellow Belt
- Agile & Scrum
- PMI-ACP® Certification Training
This PMI-ACP course covers agile methodologies, tools, and techniques and provides real-life scenarios throughout the course. ACP is PMI’s fastest-growing certification.- Provides Global Recognition
- Enhances your skills pertaining to Agile principles and methodologies
- Provides Better Career Opportunities
- Increases Salary Prospects
- Agile Scrum Master® (ASM)
The Agile Scrum Master certification course is your gateway to learning the most popular Agile project management methodology.- Provides Global Recognition
- Enhances your skills pertaining to Agile principles and methodologies
- Provides Better Career Opportunities
- Increases Salary Prospects
- Advanced Certified Scrum Master (A-CSM)
- Certified Scrum Master (CSM) Certification Training Course
This Certified ScrumMaster® (CSM) certification training course provides an overview of the Scrum framework for Agile Project Management preparing you to become a Certified ScrumMaster®.- Acquire and Effectively Use Scrum
- Improve Team Management and Collaboration
- Get Ahead in Your Career
- Increases Salary Prospects
- Certified Scrum Product Owner (CSPO)
- Leading Safe® 5 Certification Training
- PMI-ACP® Certification Training
- Information Security
- CISA®Certification
The Certified Information Systems Auditor (CISA) certification course provides you the skills required to govern and control enterprise IT and perform an effective security audit.- Provides global recognition
- Validates your experience and knowledge in the field
- Credibility in the job market
- High salary
- CISM® Certification
This CISM (Certified Information Security Manager) certification course, is closely aligned with ISACA's best practices and helps you learn about IT security systems.- Enables to develop and manage the Information Security Program
- Acquire skills to design, deploy, and manage security architecture for your organization
- Credibility in the job market
- High salary
- CISSP® Certification
The Certified Information Systems Security Professional (CISSP) is a globally recognized certification for information technology security professionals.- Develops your expertise in defining the IT architecture & designing
- Improved IT security skills
- Better job opportunities.
- Increases Salary Prospects
- CEH (v10) Certified Ethical Hacker Certification
Transform your career as an ethical hacker with CEH (v10) Certified Ethical Hacker and master advanced network packet analysis and system penetration testing techniques to build your network security skill-set and prevent hackers.- Master the techniques hackers use to penetrate network systems
- Prepare you to increase your blue team skills
- Credibility in the job market
- High salary
- CompTIA Security+ Certification Training
- COBIT® 5
This COBIT® 5 Foundation training course will give you a deep understanding of the COBIT 5 framework for managing and governing enterprise IT environments.- Provides an end-to-end business perspective for IT governance
- Provides understanding of the management of enterprise IT
- Credibility in the job market
- High salary
- CISA®Certification
- Data Science & Business Intelligence
- Data Science with Python
The course provides a complete overview of Data Science analytics techniques using Python. A data scientist is one of the hottest fields today and Python is a crucial skill for many Data Science roles.- Expand your Data Science knowledge
- Master the concepts of Python programming
- Credibility in the job market
- High salary
- Data Science Certification Training - R Programming
With this Data Science Certification Training-R Programming course you can become an expert in data analytics using the R programming language. You will learn about R packages, how to import and export data in R, data structures in R and various statistical concepts.- Become an expert in data analytics using the R programming language
- Learn data exploration, data visualization, predictive analytics, and descriptive analytics technique
- Credibility in the job market
- High salary
- Tableau CertificationThis Tableau certification course helps you master Tableau Desktop 10, a world-wide utilized data visualization, reporting, and business intelligence tool.
- Advance your career in analytics
- Learn to build visualizations, organize data, and design dashboards
- Credibility in the job market
- High salary
- Data Science with Python
- Devops
- Devops Certification Training Course
This Devops Certification Training course will prepare you for a career in DevOps, the fast-growing field that bridges the gap between software developers and operations.- Become an expert in the principles of continuous development & deployment
- Master Configuration Management,
- Credibility in the job market
- High salary
- Certified Kubernetes Administrator
Learn how to build a dependable, scalable, and safe infrastructure with Salt by taking Salt Training Course. Learn how to apply and manage web applications, and how to work with Docker containers behind an HAproxy load balancer.- Will enhance your Kubernetes skills
- Learn all of the domains, including application lifecycle management, installation, configuration & validation
- Gives you credibility in the field while preparing you for the CKA exam
- High salary
- Docker Certified Associate (DCA)
With our Docker Certified Associate (DCA) course learn core Docker technologies such as Docker Hub, Docker Compose, Docker Swarm, Dockerfile, Docker Containers, Docker Engine, Docker Images, Docker Network, Docker Daemon, and Docker Storage.- Learn the fundamentals of Docker
- You will be able to comprehend Docker and its role in the DevOps lifecycle
- Gives you credibility in the field while preparing you for the CKA exam
- High salary
- Devops Certification Training Course
- Big Data
- Big Data Hadoop and Spark Developer
Our Big Data Hadoop and Spark Developer certification training course lets you master the concepts of the Hadoop framework, preparing you for Cloudera’s CCA175 Hadoop Certification Exam.- In-depth knowledge of the Big Data framework using Hadoop and Spark.
- Execute real-life, industry-based projects
- Better Career Opportunities
- Increases Salary Prospects
- MongoDB Developer and Administrator Training Course
This MongoDB Developer and Administrator Training Course will help you master the NoSQL database and help you to become an expert at using advanced querying, security and authentication features by setting up MongoDB for performance & scaling.- Gain proficiency in MongoDB configuration and backup methods
- Master data modeling, ingestion, query, sharding, and data replication along with installing, updating, & maintaining the MongoDB environment.
- Better Career Opportunities
- Increases Salary Prospects
- Big Data Hadoop and Spark Developer
- Digital Marketing
- Digital Marketing Certified Associate (DMCA) Certification
One of the world’s fastest-growing disciplines, this Digital Marketing certification course will increase your job market value and enable you to handle end-to-end marketing campaigns.- Gain an in-depth understanding of the various digital marketing disciplines.
- Master digital marketing execution tools
- Better Career Opportunities
- Increases Salary Prospects
- Advanced Search Engine Optimization (SEO) Certification Course
Our Advanced Search Engine Optimization (SEO) training course will transform you into a full-stack SEO professional driving sustained growth in your website’s most critical marketing channel.- Master the many facets of SEO including keyword research, technical SEO.
- Gain detailed insights on advanced web analytics
- Better Career Opportunities
- Increases Salary Prospects
- Advanced Social Media Certification Program
This Advanced Social Media certification course will transform you into an industry-ready social media marketer. Combining the disciplines of advanced social media, advanced content marketing, and advanced web analytics this course will help you elevate your brand and execute social campaigns.- Build the skills required for social media marketing through extensive project experience
- Master all of social media marketing including strategy, reputation management, influencer marketing, content marketing & web analytics.
- Better Career Opportunities
- Increases Salary Prospects
- Advanced Pay Per Click (PPC) Certification Program
The Advanced Pay Per Click (PPC) Certification Program will transform you into an industry-ready paid marketing professional and will fast-track your Digital Marketing career with hands-on experience in managing paid marketing initiatives.- Get noticed-Get clicked
- Learn different facets of Pay-Per-Click advertising
- Better Pay Package
- Will transform you into an industry-ready paid marketing professional.
- Digital Marketing for CXOs
With this Digital Marketing for CXOs course learn how digital marketing can support your organization’s business goals. This course is designed to help CXOs make informed decisions and strategize their marketing efforts.- Will help CXOs to make informed decisions and strategize their marketing efforts.
- Learn how digital marketing can support your organization’s business goals.
- Better Career Opportunities
- Increases Salary Prospects
- Digital Marketing Certified Associate (DMCA) Certification
- AI & Machine Learning
- Machine Learning Certification Course
Explore the concepts of Machine Learning and understand how it’s transforming the digital world. This Machine Learning course will provide the skills you need to become a Machine Learning Engineer.- Learn how to use Python in this Machine Learning training course
- Offers an in-depth overview of Machine Learning
- Better Career Opportunities
- Increases Salary Prospects
- Deep Learning with TensorFlow
In this Deep Learning with Tensor Flow course, you will become familiar with the language and fundamental concepts of artificial neural networks, PyTorch & autoencoders.- Build deep learning models, interpret results & build your own deep learning project.
- Master deep learning concepts and models
- Better Career Opportunities
- Increases Salary Prospects
- Introduction to Artificial Intelligence Training Course
This Introduction to Artificial Intelligence course is designed to help learners decode the mystery of artificial intelligence (AI) and its business applications.- Provides an overview of AI concepts and workflows, machine learning & deep learning, and performance metrics
- Learn the difference between supervised, unsupervised, and reinforcement learning
- Kick-start your career in Artificial Intelligence
- Increases Salary Prospects
- Machine Learning Certification Course
- Cloud Computing
- AWS Solutions Architect
AWS certification training is essential for every aspiring AWS certified solutions architect. You will master AWS architectural principles and services.- Master AWS architectural principles and services
- Will enable you to design, plan and scale AWS implementations
- Features Amazon designated best practices
- Increases Salary Prospects
- Google Cloud Platform Architect Training Course
This Google Cloud Platform Architect Training course enables organizations to leverage Google Cloud technologies and gives you a thorough understanding of cloud architecture and Google Cloud Platform. Thiscourse will help you design, develop, and manage robust, secure, scalable, highly available, and dynamic solutions to drive business objectives.- Will empower you with the skills needed to advance your career in cloud architecture
- This course covers IAM, Networking and cloud storage
- Introduces you to the flexible infrastructure and platform services
- Better Career Opportunities
- Microsoft Azure Fundamentals
This Microsoft Azure Fundamentals Training Course will familiarize you with the main principles of cloud computing and how they have been implemented in Microsoft Azure. This course will get you up to speed on Azure services, security, privacy, compliance, trust, pricing, and support.- Familiarize you with the main principles of cloud computing
- Will get you up to speed on Azure services, security, privacy, compliance, trust, pricing, and support
- Credibility in the job market
- High salary
- AWS Solutions Architect
- Software Development
- Angular Certification Training Course
This Angular Certification Training Course will help you master front-end web development with Angular and provide knowledge of concepts such as TypeScript, Bootstrap Grid System, dependency injections, SPA, pipes and Angular class testing.- Understand the design of single-page applications
- Provides knowledge of concepts such as TypeScript, Bootstrap Grid System
- Better Career Opportunities
- Increases Salary Prospects
- Selenium 3.0 Certification Training Course
This Selenium 3.0 Training enables you to master the complete Selenium suite. This course is designed to train developers and manual testers to learn how to automate web applications with a robust framework.- Master the complete Selenium suite
- Learn how to automate web applications with a robust framework
- Gain an in-depth knowledge of concepts such as WebDriver, TestNG, Wait
- Increases Salary Prospects
- Java Certification Training Course
This all-in-one Java training will give you a firm foundation in Java, the most commonly used programming language in software development. This course will also provide you with the knowledge of Core Java 8, operators, arrays, loops, methods, and constructors- Master the complete Selenium suite
- Learn how to automate web applications with a robust framework
- Gain an in-depth knowledge of concepts such as WebDriver, TestNG, Wait
- Increases Salary Prospects
- Introduction to IoT Training Course
With this Introduction to IoT course you will get a glimpse into the ever-growing field of IoT, a technology that allows the intelligent exchange of data among a network of internet-connected objects.- Give you insights into the bright and exciting future of the Internet of Things (IoT)
- Familiarize you with IoT concepts, its origin, impact, methodologies and tools
- Learn how IoT is integrated into business applications to improve business results
- Increases Salary Prospects
- Node.js Certification Training
This Node JS training enables you to build network applications quickly and efficiently using JavaScript. The Node JS certification training course is designed to help developers understand and build web applications with the help of JavaScript.- Understand and build web applications with the help of JavaScript
- In-depth knowledge of concepts such as Express.js, NPM) shrink-wrap, NPM Vet, REST, and Express.js with MongoDB
- Better Job Opportunities
- Increases Salary Prospects
- Python Certification Training Course
This Python Training Course will teach you the basics of Python, data operations, conditional statements, shell scripting, and Django. This course will prepare you for an exciting career as a professional Python programmer.- Provides you the knowledge of Core Java 8, operators, arrays, loops, methods
- Learn the concepts of Java from introductory techniques to advanced programming skills.
- Better Career Opportunities
- Increases Salary Prospects
- Salesforce Certification - Administrator & App Builder Course
- Blockchain Developer
Panlearn's Blockchain Certification Training will help you decipher the global buzz surrounding Blockchain, Bitcoin, and cryptocurrency. This Blockchain course provides an overview of Bitcoin, Hyperledger, Ethereum, and Multichain blockchain platforms.- Provides an overview of Bitcoin, Hyperledger, & Multichain blockchain platforms.
- Learn how to set up a private blockchain network
- Better Career Opportunities
- Increases Salary Prospects
- Angular Certification Training Course
- Project Management
- Programs
- Content
Customer Management Training
We understand the importance of learning to deal with customers’ and solving conflicts efficiently. So we have designed this Customer Management Training Course to help you change your behaviors and develop communication techniques so that you can communicate professionally with your clients.
- 1 hr. training
- Lifetime access to quality e-learning
- Learn from industry experts
- Industry Case Study
- End of chapter quiz
- Learn at your own pace
Talk to Our Experts
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Customer Handling Course Overview
This Customer Handling Training Course will help participants in learning how to build rapport, listen to the customers and de-escalate tense situations.
Project Management Carrer Path
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- For Individuals
- For Business
Training Options
Corporate Training
- Flexible Training Options
- Affordable & Flexible pricing options
- Global Expertise
- Highly Qualified Accredited Trainers
- 24x7 learner assistance and support
Self Learning Material
Learners: 3265
USD 40
- Self-managed Learning
- 180 days of access
- Content structured by industry specialists
Who should attend our Customer Handling Training ?
- Freshers
- Project Managers
- Customer Service Representatives
- Sales Representatives
- Team Managers
- Team Leaders
- Coaches & Mentors
- Marketing Managers
- Young Managers
- Business Entrepreneurs
What you Learn?
Establish Rapport
Quickly build rapport with the customers
Skills
Utilize the skills of dealing with a customer
Technique
Outline & understand the EAR technique
Solution
Learn the steps of Dealing with Upset Customers
Communication
Learn to communicate with unreasonable customers
Manage Stress
Effectively manage service related stress
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Thanks for Registering. One of our Learning Expert will be in touch .with you..
- For Individuals
- For Business
Frequently Asked Questions
Our courses are designed to be flexible and affordable, so you can learn how you choose. You can begin the course from the moment you enroll. Get instant access to all the lectures, videos and materials and train for certification at your own pace.
For however long you need it, you can choose to keep a lifetime access.
All of our highly qualified trainers are industry experts with at least 10 to 12 years of relevant teaching experience. Each of them has gone through a rigorous selection process, which includes the technical evaluation, profile screening, & a training demo before they are certified to train for us. We have also ensured that only those trainers with a high alumni rating continue to train for us.
Most of our courses are Online & Self-Paced. It is all up to you when to complete a course depending on your dedication and pace.
After you completed all course materials, please send an email at [email protected]. We will be sending your certificate of completion as PDF to your email address.
You can enroll for this Emotional Intelligence Training online through the website or by calling +1-408 878 3096. Payments can be made using any of the following given options and a receipt of the same will be issued automatically via email.
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You will have access to the online e-learning course material and practice tests along with the training.
Yes, you can cancel your enrollment. We provide a complete refund after deducting the administration fee. Please go through our Refund Policy to know more.
Yes, by paying an additional fee you can extend the access period. Please raise a request via our Help and Support portal.
There are no such prerequisites for taking up this Customer Handling Training Course.
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Best Courses
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20+
Years of L&D Experience
450+
Best Courses
5000+
Empanelled Instructors
30+
Countries Present
5 Mn+
Learner Worldwide
2500+
Workshop per year
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Our mission to extend organizational capability and capacity to deliver Transformational learning. Our mission to extend organizational capability and capacity to deliver Transformational learning. Our mission to extend organizational capability and capacity to deliver Transformational learning.
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